/PRIVACY POLICY
Last updated: June 2026
Pêgo da Moura respects the privacy of its customers, partners, suppliers and website visitors, committing to protecting their personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and other applicable data protection legislation.
- Data Controller
The company Pêgo da Moura, with registered office at Herdade da Represa de Baixo, EN120 Km 25.3, Santa Margarida da Serra, 7570-119 Grândola, Portugal, is the entity responsible for processing the personal data collected through the website and its commercial activities.
For any questions related to this Privacy Policy, you can contact us through:
Email: geral@pegodamoura.pt
Address: Herdade da Represa de Baixo, EN120 Km 25,3, Santa Margarida da Serra, 7570-119 Grândola, Portugal.
- Personal Data Collected
We may collect and process the following personal data:
Data provided directly by the user:
Name;
Email address;
Phone number;
Address;
Company (when applicable);
Content of messages sent through contact forms.
Data collected automatically
During website navigation, the following may be collected:
IP address;
Browser type;
Operating system;
Information about website usage;
Data collected through cookies and similar technologies.
- Purposes of Processing
Personal data is processed for the following purposes:
Responding to requests for information and contact;
Customer and potential customer management;
Order processing and deliveries;
Provision of wine tourism services and winery visits;
Sending commercial communications and newsletters (with consent);
Compliance with legal and tax obligations;
Improvement of the browsing experience and website performance;
Security and fraud prevention.
- Legal Basis for Processing
The processing of personal data is based on:
Consent of the data subject;
Performance of a contract or pre-contractual steps;
Compliance with legal obligations;
Legitimate interest of Pêgo da Moura, provided that the fundamental rights and freedoms of the data subject do not prevail.
- Data Retention
Personal data will only be retained for the period necessary to fulfill the purposes for which it was collected or to satisfy applicable legal obligations.
When the data is no longer necessary, it will be securely deleted or anonymized.
- Data Sharing
Pêgo da Moura may share personal data with:
Technology and web hosting service providers;
Transport and logistics companies;
Accounting, legal and tax consultants;
Public authorities, when required by law.
In any circumstance, the data will be processed with adequate guarantees of confidentiality and security.
- International Transfers
Whenever data is transferred to countries outside the European Economic Area, Pêgo da Moura will ensure that the appropriate safeguards provided for in the GDPR are implemented.
- Data Subject Rights
Under applicable law, the data subject has the right to:
Access their personal data;
Request the correction of incorrect or incomplete data;
Request the erasure of your data;
Limit the processing of your data;
Object to the processing;
Request data portability;
Withdraw consent at any time, when the processing is based on this ground.
To exercise any of these rights, you may contact Pêgo da Moura via the email address indicated in this Policy.
- Data Security
Pêgo da Moura adopts appropriate technical and organizational measures to protect personal data against:
Unauthorized access;
Alteration;
Disclosure;
Loss;
Accidental or unlawful destruction.
Despite the security efforts implemented, no data transmission over the Internet can be considered completely secure.
- Cookies
The website uses cookies to improve the user’s browsing experience.
Cookies allow:
The proper functioning of the website;
Statistical analysis of usage;
Content personalization;
Support for digital marketing campaigns.
Users can configure their browser to block or delete cookies, although this may affect certain website functionalities.
- Marketing Communications
If you have given your consent, you may receive information about:
New wines;
Releases;
Events;
Wine tourism visits and experiences;
Promotional campaigns.
Consent can be withdrawn at any time via the unsubscribe link in the communications or by contacting the company directly.
- Age Restrictions
Pêgo da Moura’s products and services are intended exclusively for people of legal drinking age.
We do not intentionally collect personal data from individuals under the age of 18.
- Complaints
If you believe that the processing of your data violates applicable legislation, you may file a complaint with:
National Data Protection Commission (CNPD) or through its institutional portal.
- Changes to the Privacy Policy
Pêgo da Moura may update this Privacy Policy whenever necessary to reflect legal, technological or operational changes.
We recommend that you periodically consult this page to stay informed about how we protect your personal data.
TERMS AND CONDITIONS
Last updated: June 2026
These Terms and Conditions govern access to and use of the Pêgo da Moura website, as well as the purchase of products and services offered by the company.
By accessing and using this website, the user declares to have read, understood and accepted these Terms and Conditions.
- Company Identification
Pêgo da Moura is a company dedicated to the production, marketing and promotion of wines.
Address: Herdade da Represa de Baixo, EN120 Km 25.3, Santa Margarida da Serra, 7570-119 Grândola, Portugal
Email: geral@pegodamoura.pt
Telephone: [+351 932 465 970]
Tax ID: [509460496]
- Purpose
The website aims to provide information about the company, its wines, and to enable the purchase of products and services where applicable.
- Website Terms of Use
The user agrees to use the website responsibly, lawfully, and in accordance with applicable legislation.
It is expressly prohibited to:
Use the website for illegal purposes;
Introduce viruses, malware, or other harmful elements;
Attempt to access restricted areas without authorization;
Reproduce, copy, or exploit content without prior authorization from Pêgo da Moura;
Engaging in any act that could compromise the security or operation of the website.
Pêgo da Moura reserves the right to restrict or suspend access to the website in case of misuse.
- Products and Services
Information regarding products and services is presented with the greatest possible accuracy.
However, there may be differences between the images shown and the products actually sold, namely due to changes in harvest, labels, packaging or specific product characteristics.
Pêgo da Moura reserves the right to change, update or discontinue products and services without prior notice.
- Sale of Alcoholic Beverages
The purchase of alcoholic beverages through the website is reserved for persons of legal drinking age or older in their respective country.
By placing an order, the customer declares that they meet this requirement.
Pêgo da Moura may request proof of age whenever it deems necessary.
- Prices
All prices shown include VAT at the legal rate in force, unless expressly indicated otherwise.
Shipping costs, when applicable, will be shown before order confirmation.
Pêgo da Moura reserves the right to change prices without prior notice, without affecting orders already confirmed.
- Orders
Placing an order does not constitute automatic acceptance.
An order is considered accepted only after confirmation by Pêgo da Moura.
The company reserves the right to refuse or cancel orders in the following situations:
Price or information error;
Product unavailable;
Suspicion of fraud;
Incorrect or insufficient data provided by the customer;
Failure to comply with these Terms and Conditions.
- Payments
Payments can be made through the methods available on the website.
The order will only be processed after confirmation of the respective payment.
- Deliveries
Deliveries will be made to the destinations indicated during the purchase process.
The delivery times presented are merely indicative and may be subject to change for reasons beyond Pêgo da Moura’s control, namely:
Weather conditions;
Logistical restrictions;
Carrier delays;
Force majeure circumstances.
- Right of Withdrawal
Under the legislation applicable to distance contracts, the consumer has a period of 14 days to exercise the right of withdrawal, except in legally excluded situations.
To exercise this right, you must communicate your decision through the contacts provided by the company.
Returned products must be in their original condition, without signs of use and properly packaged.
Return shipping costs may be borne by the customer, unless otherwise stipulated by law.
- Complaints
Any complaint related to products or services should be communicated through the contacts provided by the company.
Pêgo da Moura undertakes to analyze and respond to complaints within a reasonable timeframe.
Under Portuguese law, consumers may resort to Alternative Dispute Resolution (ADR) entities.
- Intellectual Property
All content present on the website, including but not limited to:
Texts;
Photographs;
Videos;
Logos;
Trademarks;
Graphic design;
Visual elements;
are the property of Pêgo da Moura or used under license, and are protected by intellectual property laws.
The reproduction, distribution, modification or use of this content without prior written authorization is prohibited.
- Limitation of Liability
Pêgo da Moura does not guarantee that the website will be permanently available or error-free.
To the maximum extent permitted by law, the company will not be liable for:
Temporary service interruptions;
Damages resulting from the use of the website;
Technical failures of third parties;
Data loss caused by external factors.
- Links to Third-Party Websites
The website may contain links to external pages.
Pêgo da Moura does not control or assume any responsibility for the content, policies or practices of these websites.
The use of third-party websites is the sole responsibility of the user.
- Personal Data Protection
The processing of personal data is carried out in accordance with Pêgo da Moura’s Privacy Policy, available on the website.
By using the website, the user acknowledges having read and understood the aforementioned Policy.
- Changes to the Terms and Conditions
Pêgo da Moura reserves the right to change these Terms and Conditions at any time.
The changes will take effect after their publication on the website.
- Applicable Law and Jurisdiction
These Terms and Conditions are governed by Portuguese law.
In case of dispute, the court legally determined under applicable law will have jurisdiction, without prejudice to the rights conferred on consumers.
COOKIE POLICY
Last updated: June 2026
This Cookie Policy explains what cookies are, how Pêgo da Moura uses them on its website, and what options are available to users to manage their preferences.
By continuing to browse the website, the user agrees to the use of cookies under the terms described in this Policy, without prejudice to the consent options available.
- What are Cookies?
Cookies are small text files stored on the user’s device (computer, tablet or smartphone) when visiting a website.
Cookies allow the website to recognize the user’s device, remember certain information about their visit and improve the browsing experience.
Cookies do not damage the device nor do they contain viruses or malicious software.
- Who is Responsible for the Use of Cookies?
The entity responsible for the use of cookies on this website is:
Pêgo da Moura
Herdade da Represa de Baixo, EN120 Km 25,3Santa Margarida da Serra7570-119 GrândolaPortugal
E-mail: geral@pegodamoura.pt
- Types of Cookies Used
- a) Strictly Necessary Cookies
These cookies are essential for the functioning of the website and cannot be disabled in our systems.
They allow basic functionalities such as:
Navigation between pages;
Website security;
Session management;
Form submission.
Without these cookies, certain functionalities may not be available.
- b) Performance and Analytics Cookies
These cookies allow us to collect statistical information about website usage.
The information collected helps us understand:
How visitors use the website;
Which pages are most visited;
Any navigation errors;
The overall performance of the website.
Data is collected in aggregate and, whenever possible, anonymized.
Examples:
Google Analytics;
Google Tag Manager;
Equivalent analytics tools.
- c) Functional Cookies
These cookies allow us to remember user preferences, such as:
Selected language;
Geographic region;
Browsing preferences;
Personalized settings.
Their purpose is to provide a more personalized experience.
- d) Marketing and Advertising Cookies
These cookies may be used to:
Present relevant promotional content;
Measuring the effectiveness of advertising campaigns;
Limiting ad repetition;
Creating interest profiles for advertising purposes.
These cookies may be installed by third parties, such as advertising platforms or social networks.
Examples:
Google Ads;
Meta (Facebook and Instagram);
LinkedIn Ads;
Other digital advertising platforms.
- Third-Party Cookies
Some cookies used on the website may be set by third-party entities.
These third parties are responsible for processing the data collected through their respective cookies, in accordance with their own privacy policies.
Pêgo da Moura does not directly control the operation of these cookies.
- Consent Management
When you visit the website for the first time, a cookie notice will be displayed allowing you to:
Accept all cookies;
Reject non-essential cookies;
Configure consent preferences.
The user can change their preferences at any time through the settings available on the website or in their browser.
- How to Disable Cookies
Most browsers allow you to control the use of cookies through their settings.
The user can:
Block all cookies;
Accept only certain cookies;
Delete already stored cookies;
Receive notifications before cookies are installed.
Disabling cookies may affect the proper functioning of certain website features.
- Cookie Retention Period
Cookies can be classified according to their duration.
Session Cookies
These are automatically deleted when the browser is closed.
Persistent Cookies
They remain stored on the device for a defined period or until deleted by the user.
The retention period varies depending on the purpose of each cookie.
- Changes to the Cookie Policy
Pêgo da Moura reserves the right to change this Cookie Policy whenever necessary to reflect legal, technical or operational changes.
Any changes will be published on this page, along with the respective update date.
- Contact
For any questions related to the use of cookies or the processing of personal data, you can contact:
Pêgo da Moura
Email: geral@pegodamoura.pt
Address: Herdade da Represa de Baixo, EN120 Km 25,3, Santa Margarida da Serra, 7570-119 Grândola, Portugal.
By continuing to use the Pêgo da Moura website, the user acknowledges having read and understood this Cookie Policy.